Hello World, I'm
Avinash Mishra
Experienced AI leader building enterprise-scale GenAI products, RAG pipelines & AI-Agent systems. — Driving enterprise AI transformation.
Building AI That Matters
I'm a seasoned AI leader with 13+ years of experience transforming data into enterprise intelligence. Currently managing the Analytics & AI function at State Bank of India — India's largest public sector bank.
My expertise spans GenAI product development, RAG pipelines, LLM-powered agent systems, and responsible AI governance. I've led AI initiatives generating billions in business value, pioneering enterprise chatbots, regulatory AI, and hyper-personalization engines.
As founder of Data-Science-Trend and author of an open-source Data Science Essentials iPy-Book, I'm committed to democratizing AI knowledge globally.
GenAI Pioneer
Built award-winning askSBI chatbot — India's first enterprise-scale AI Agent at SBI, serving 250K internal users.
Scale Expert
Delivered enterprise-scale ML solutions with models generating significant measurable business value across banking operations.
AI Governance Leader
Designed Responsible AI Framework (R-AI) for safe LLM deployment in India's largest regulated banking environment.
Team Builder
Acquired ¥25M JPY budget to build AI team from scratch in Japan.
Work Experience
Manager (Data Science)
Leading AI Centre of Excellence, transforming SBI's analytics department into an enterprise GenAI powerhouse.
- askSBI GenAI Chatbot: 250K users · ETHR Award 2025 · BFSI Exceller Award 2025
- CDNA-CLV: 360° customer persona engine · Omnichannel hyper-personalization at enterprise scale
- Pre-approved Traders Loan: ML model targeting savings account holders with UPI patterns for SME lending
- Designed Responsible AI (R-AI) governance framework for LLMs in banking
- IIT-Bombay Technical Committee member for SBI DS Foundation Hub
- 21+ senior recognitions from DMDs, CGMs, GMs for AI/DS excellence
Data Scientist
Senior member of the Insight Analytics Group. Built predictive models for e-commerce delivery optimization.
- At-home prediction model for Rakuten Ichiba last-mile delivery optimization
- Built multi-point data fetcher package for seamless Rakuten data source integration
Data Scientist
Led multinational Data Science team delivering AI/ML solutions for retail and CPG clients. Managed cross-country collaborations across US, France, and Germany.
- Media Mix Tracker: OLS + LightGBM/NN blend with SHAP explanations for Mizkan & Suntory
- Likely Buyer model: Significant lift in campaign targeting accuracy for marketing campaigns
- Customer Segmentation: Automated pipeline for 90M monthly transactions
- New Product Launcher: ML forecaster + Dash dashboard for Suntory & Somi MFG
- Retail_AutoML: Industry-specific autoML platform for CPG regression & classification
Software Engineer (Data Science Lead)
Led multinational team building state-of-the-art NLP systems. Reported to COO. Acquired ¥25M JPY budget to expand AI capabilities from scratch.
- RepChecker: NLP tool for hotel OTA review analysis supporting 5 languages
- Price RecSys: Recommendation engine for 100% room occupancy optimization
- Smart web crawler: Distributed architecture with Cassandra cluster storage
- Acquired ¥25M JPY to build and train an AI team from scratch
Software Engineer
Worked in Global Search Platform (GSP) team for Rakuten Ichiba. Built ML models for card lead generation and NLP-based transaction categorization.
- XGBoost model for Rakuten Pink card lead generation (Japanese women segment)
- NLP pipeline for card transaction categorization (travel, groceries, utilities, etc.)
Systems Engineer
Backend engineering for healthcare data management systems and employee portal development.
- Molina Healthcare: SQL Server database with stored procedures, triggers, and functions
- Employee SWAP portal: Web-based transfer management system
High-Impact Projects
askSBI GenAI Chatbot
Award-winning enterprise AI Agent system for India's largest bank. Built with RAG-based retrieval, hybrid cloud (Azure + Private Cloud), agent orchestration, and enterprise-grade guardrails.
Customer-DNA & CLV Modeling
360° customer persona engine for 24K+ branches. Powers omnichannel hyper-personalization at enterprise scale using advanced clustering and RFM techniques.
Pre-approved Traders Loan
ML product targeting savings account holders with UPI transactions to offer SME business loans. Uses Cross-Tab, RFM, clustering and RSM techniques for precision targeting.
AI Governance Suite (Regulatory GPT)
Suite of AI Agents: Regulatory GPT, SOP-GPT, Deceased Account Settlement Bot, Project Finance Knowledge Bot, and Contact Centre Assistant — all with responsible AI compliance.
Media Mix Tracker (MMT)
Statistical analysis tool estimating marketing tactics' impact on sales. OLS for descriptive analysis, LightGBM/NN blend for prediction, with SHAP explanations for interpretability.
Customer Segmentation Pipeline
Automated pipeline segmenting 90 Million monthly transactions based on shopping behaviors. Powers personalized marketing campaigns. Includes Likely Buyer model for CPG clients.
Skills & Technologies
GenAI & LLM Frameworks
AI Agent Systems
RAG & Vector Search
Data Science & ML
Cloud & DevSecOps
Big Data & Databases
Visualization & BI
Languages & Web Frameworks
Awards & Achievements
ETHR Award 2025
Best Advance in Generative AI Solutions for askSBI chatbot — India's first enterprise-scale AI Agent serving 250K users.
BFSI Exceller Award 2025
For building a Generative AI model in hybrid cloud architecture at State Bank of India.
Oracle Certified GenAI Professional
Official Oracle certification in Generative AI and large language model technologies.
Excellence Certificate — askSBI
Certificate of Excellence for building the first enterprise-scale AI Agent at State Bank of India.
IIT-Bombay Technical Committee
Technical Committee member to establish the SBI Foundation Hub for Data Science & Analytics with IIT-Bombay.
Hacktoberfest 2019 Winner
Winner among 154,466 global participants in DigitalOcean's Hacktoberfest open-source competition.
StackOverflow Champion
4 Gold · 30 Silver · 44 Bronze medals. Top contributor in Data Science, ML, and Python communities.
International Conference Speaker
Speaker at International Star-Conference on "Neural network approaches for recommendation engines". Multiple SBI Global IT Centre Tech Talks.
SBI Analytics Journal Award
Recognized multiple times for distilling complex data insights into clear, actionable presentations for non-technical stakeholders.
21+ SBI Senior Recognitions
Awards from 2 Deputy Managing Directors, 2 Chief General Managers, 1 GM, 3 DGMs, and 8 AGMs for AI/DS excellence.
Education & Learning
Master of Technology (M.Tech)
Teaching Assistant: Data Structures & Algorithms, Software Engineering